Help Center
Answers to all your questions about 7hi77
Deposits, withdrawals, accounts, and cricket betting — whatever question you have in mind, you'll find the answer right here.
Welcome to 7hi77. On this page we have compiled the most frequently asked questions so you can quickly find a solution to any issue. From withdrawal rules and how to deposit via bKash or Nagad, to any account-related question, right through to BPL and international cricket betting — everything is organised into the four categories below. If you don't find an answer, reach out to us directly via our 24/7 live chat or by email.
Frequently Asked Questions
Withdrawals
To withdraw money won from a bonus, you must first meet the wagering requirement. 7hi77's welcome bonus has a 20x wagering requirement, and it is calculated only on the bonus amount — not on the deposit. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 in bets. Once the requirement is met, go to the withdrawal page and cash out to your preferred mobile wallet.
No, withdrawals from 7hi77 are only possible to a bKash, Nagad, or Rocket number registered in your own name. The name on your account must match the name on the wallet. Withdrawal requests to another person's number will be declined for security reasons, and you may need to contact support for account verification.
Withdrawals are normally completed within 15 minutes to 2 hours. If more time has passed, check the status on the withdrawal history page. If it shows "Pending," please wait a little longer. If the request has been "Processing" for more than 2 hours, contact us via live chat with your transaction ID and we will resolve it promptly.
The minimum withdrawal limit at 7hi77 is ৳500. This applies equally to bKash, Nagad, and Rocket. As long as your balance is at least ৳500 and the wagering requirement is met, you can withdraw at any time.
Account Questions
There are a few common causes for login issues: an incorrect password, Caps Lock being on, or the browser cache holding old data. First, try resetting your password. If that doesn't fix it, clear your browser cache and cookies or try in incognito mode. If the problem continues, contact 7hi77 via live chat.
Opening an account at 7hi77 is simple and done entirely online. Go to the login page, select the registration option, and enter your mobile number, a strong password, and the required details. Make sure the name and number you provide match your mobile wallet. Please note, this site is for people aged 21 and above only.
Click the "Forgot your password?" option on the login page. Enter your registered mobile number and verify your identity with an OTP. You can then set a new password. If your mobile number has changed or you are not receiving the OTP, contact support directly — email: [email protected].
Yes, you can log in to the same account on any device at 7hi77 — mobile, tablet, or computer. Just use your username and password. When logging in from a new device, an OTP may be sent for verification. For your security, never leave yourself logged in on an unfamiliar device.
No. Each player may only hold one account. Creating or operating multiple accounts is a violation of the site's terms and conditions. If such activity is detected, both accounts may be suspended and any associated bonuses may be cancelled.
Deposit Questions
Log in to 7hi77 and go to the deposit page. Select "Nagad" as the payment method and enter the amount (minimum ৳500). Send money from your Nagad app to the Nagad number shown on screen. Copy the payment reference number, paste it into the form, and confirm. Your balance is usually updated within a few minutes.
The minimum deposit amount is ৳500, regardless of whether you use bKash, Nagad, or Rocket. On your first deposit, you have the chance to receive a 100% bonus, up to ৳8,000. For example, if you deposit ৳1,000, you will receive an additional ৳1,000 bonus — giving you ৳2,000 to start playing with.
bKash deposits are normally reflected within a few minutes. If your balance has not been updated after 30 minutes, get the transaction number (TrxID) from your bKash app. Then contact 7hi77 via live chat with that TrxID and the time of the transfer. Our team will verify and resolve the issue quickly.
7hi77 does not charge any processing fee on deposits. However, bKash or Nagad may apply their own send money charges — those are governed by each mobile wallet service's own policies, and the charge is deducted by the mobile wallet, not by 7hi77.
BPL & International Matches
The most popular cricket markets at 7hi77 include: Match Winner (which team will win), Top Batter (who will score the most runs in the match), Total Runs (whether the total runs in an innings will be over or under a set number), and First Over Total. Ball-by-ball betting and over/under markets are also very popular in the T20 format.
Go to the cricket betting page and select your preferred match from the BPL or international T20 series match list. Browse the market list, click on your chosen event, and enter the amount on the bet slip. Make sure the amount is within your means, then place your bet. Matches like Bangladesh vs India series tend to offer the widest variety of markets.
If a match is declared a "No Result" due to rain or any other reason, the bets on those markets are generally voided and the staked amount is fully refunded. However, if the match result is determined by the DLS (Duckworth-Lewis-Stern) method, that is generally considered a valid result. Please read the terms and conditions for the exact rules.
Decimal odds show the total return on a bet, not just the profit. Say the odds are 2.50 and you bet ৳100 — if you win, you receive ৳100 × 2.50 = ৳250 (this includes your original ৳100). So your net profit is ৳150. The higher the odds, the less likely the outcome but the greater the reward. Odds cannot go below 1.00.
Yes, through an accumulator (or "parlay") bet you can combine the outcomes of multiple matches on one slip. The odds of each selection are multiplied, so the total odds are higher. Keep in mind though — if any one selection is wrong, the entire bet loses. So while an accumulator is appealing, the risk is equally higher — bet responsibly.
Have more questions?
If your question wasn't answered above, our support team is always ready to help. Feel free to talk to us in Bengali or English, whichever you are more comfortable with.
Or go directly to the 7hi77 Login page to access your account.